Knife Pro 1-Year Guarantee

At Knife Pro, we are proud of the quality and durability of our products. We are confident that our knives will meet and exceed your expectations. That's why we offer a 1-Year Guarantee on all goods sold by Knife Pro.

Our Promise: We stand behind the craftsmanship and performance of our knives. If you experience any issues with your Knife Pro product within one year of purchase, we've got you covered.

Coverage: Our 1-Year Guarantee covers manufacturing defects in materials and workmanship. It ensures that your Knife Pro product is free from defects and will perform as intended under normal use.

What's Not Covered: Please note that our Guarantee does not cover:

• Normal wear and tear
• Misuse or abuse
• Neglect or improper maintenance
• Accidents or alterations
• Damage caused by non-Knife Pro accessories or modifications

How to Claim: If you believe your Knife Pro product is defective or experiencing issues covered by our Guarantee, simply contact us at info@knifepro.nz within one year of purchase. Provide your proof of purchase and a detailed description of the issue. Our team will guide you through the next steps.

Resolution: Upon review of your claim, if the issue is covered under our Guarantee, we will promptly repair or replace the defective product. If repair or replacement is not feasible, we may offer a refund or store credit equivalent to the original purchase price.

Contact Us: For any questions about our 1-Year Guarantee or to initiate a claim, please reach out to us at info@knifepro.nz . Our dedicated team is here to assist you.

Effective Date: This 1-Year Guarantee is effective from the date of purchase and applies to all Knife Pro products sold after 13th of May 2024